Terms and Conditions (Terms of Use)
Welcome to TeacherLAB (the “Service”). These Terms form a binding agreement between you and CanopyLAB, a Mexican company hereafter referred to as ("TeacherLAB", "we", "our", or "us"). By accessing or using the Service, you agree to these Terms.
If you are using the Service on behalf of an organization (e.g., a school or company), you represent that you have authority to bind that organization, and “you” includes that organization.
Eligibility & Accounts
You must be at least 18 years old to create a TeacherLAB account. If you are between 13 and 17, you may not use the Service.
You are responsible for safeguarding your account credentials and for all activity under your account.
Provide accurate information and keep it updated.
Pricing, Certificates, Billing & Taxes
Core access to TeacherLAB courses and community is free for teachers worldwide.
Optional digital certificates recognize course completion and can be purchased on a per‑course basis or as a bundle.
Current prices (USD): Single Certificate — $5.99; Certificate Bundle (up to 3 courses) — $9.99. Prices are shown at checkout and may change; local taxes may apply.
Purchases are one‑time (not subscriptions). Receipts are provided at purchase; certificates are delivered to your account for download.
Refunds: Because certificates are delivered digitally, purchases are generally non‑refundable, except where required by law or in case of billing error. Contact support@teacherlab.com within 14 days if you believe there’s an error.
No academic credit or licensure: Certificates acknowledge completion of TeacherLAB courses; they are not a degree, diploma, license, or professional certification. Acceptance for CPD/CE credit is determined by your institution or jurisdiction.
Institutional purchases. If your organization buys certificate bundles or other services, billing and cancellation are governed by the order form or master agreement with that organization.
Acceptable Use
You agree not to:
post or share unlawful, discriminatory, infringing, obscene, or harmful content;
impersonate others or misrepresent your affiliation;
attempt to access non‑public features, interfere with the Service, or reverse engineer any part of it except as permitted by law;
upload malicious code, scrape, harvest, or mine data without our written consent;
use the Service to develop competing datasets or models where prohibited by separate terms.
We may remove content or suspend accounts that violate these Terms or applicable law.
Your Content & License to Us
You retain ownership of content you submit ("User Content"). To operate the Service, you grant us a worldwide, non‑exclusive, royalty‑free license to host, store, reproduce, modify (e.g., for formatting), display, and distribute your User Content solely to provide and improve the Service and as otherwise permitted by your settings.
If you submit feedback or suggestions, you grant us a perpetual, irrevocable, royalty‑free license to use them without obligation.
Intellectual Property & TeacherLAB Content
The Service, including software, templates, and branded materials, is protected by IP laws. We grant you a limited, non‑transferable license to access and use the Service for its intended purpose, subject to these Terms. No rights are granted except as stated.
Third‑Party Services & Links
The Service may integrate with third‑party tools (e.g., analytics, video, payment). Your use of those tools is governed by their terms and privacy policies. We are not responsible for third‑party services.
Privacy
Our Privacy Policy explains how we collect and use personal data. By using the Service, you acknowledge our data practices described there.
Educational & Community Standards
We are an inclusive, learner‑first community. The following conduct is strictly prohibited in any shared space on TeacherLAB (forums, comments, messages, projects):
Hate and dehumanization: zero tolerance for racism, anti‑Blackness, antisemitism, Islamophobia, xenophobia, casteism, anti‑LGBTQ+ content (including misgendering and slurs), misogyny (including “incel” ideology), ableism, or attacks on protected characteristics.
Genocide, mass violence, and suppression of rights: no content that denies, justifies, praises, or calls for genocide, ethnic cleansing, or mass violence, and no advocacy for suppressing the civil or human rights of any group (e.g., segregation, expulsion, disenfranchisement).
Privacy violations: do not share personal data, classroom recordings, images of minors, assessment results, or other sensitive information without proper consent; no doxxing.
Intellectual property: no plagiarism; cite sources; upload only content you own or have rights to use.
Safety and relevance: no spam, scams, malware, illegal content, or graphic/violent material.
Responsible AI: do not misrepresent AI‑generated content as your own where prohibited by course or institutional rules; do not use AI to harass, mislead, or cheat.
Enforcement. We may remove content, limit features, suspend or terminate accounts immediately for severe violations, and revoke improperly obtained certificates. Evasion (e.g., alternate accounts) is prohibited. Where we believe harm or unlawful activity is occurring, we may notify relevant institutions or authorities and preserve/disclose information as required by law and our Privacy Policy.
AI‑Assisted Features
Some features may use AI. You are responsible for reviewing outputs before relying on them. Do not input confidential or sensitive data unless you have right to do so. We may use de‑identified data to improve models, as described in the Privacy Policy and your settings.
Termination
You may stop using the Service at any time and can cancel auto‑renewal in [Account → Billing]. We may suspend or terminate access if you materially breach these Terms or if required by law. On termination, your right to use the Service ends, but certain sections survive (IP, disclaimers, liability, arbitration/venue, etc.).
Warranties & Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Service will be uninterrupted, secure, or error‑free.
Limitation of Liability
To the maximum extent permitted by law, we (and our affiliates, officers, employees, and partners) will not be liable for: (a) indirect, incidental, special, consequential, or punitive damages; (b) loss of profits, revenues, data, or goodwill; or (c) aggregate liability exceeding the amounts you paid to us for the Service in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service, your User Content, or your violation of these Terms or applicable law.
Export Controls & Sanctions
You may not use the Service if you are subject to sanctions or in violation of export control laws. You agree to comply with applicable export and sanctions regulations.
Governing Law; Dispute Resolution
These Terms are governed by the laws of Mexico, excluding conflict‑of‑laws rules. Disputes will be resolved in the courts of [venue], unless local law mandates otherwise. If you prefer arbitration, replace this paragraph with your arbitration clause.
Changes to the Service or Terms
We may modify the Service and these Terms. If changes are material, we will provide notice (e.g., by email or in‑app). Updated terms become effective on the stated date. Continued use after that date constitutes acceptance.
Contact
Questions about these Terms? Email us at info@canopylab.com.